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    Miss Rosa Boutique is not responsible for the cost of return shipping. Customers are urged to hold onto proof of postage as Miss Rosa Boutique is also not responsible for returns lost by Australia Post.

    If you paid for shipping at the time of your original order, you will not be credited the cost of shipping when we receive your return.

    In order for us to provide you with a web Gift Card on your return, it must meet the following conditions:

    • Items must be received within 7 days for Australian orders and 14 days for International orders of first receiving the parcel.

    • Be received unworn, unwashed and with all tags & original packaging.

    • We are unable to accept returns on sale items (sale items are permanently marked down items situated in sale section).

    • We are unable to accept returns on caps, glasses and earrings. 


    Please Note:

    • Our team will inspect the return before we issue a Gift Card, and we reserve the right to refuse the return if it does not meet these conditions. This will then be returned to the sender. 

    • We don't offer exchanges. If you require a replacement size, colour or alternative item/s, you can place a new order using your Gift Card code.

    • Gift Cards are valid for 12 months time from the date issued.

    • Return shipping is to be covered and paid for by the customer.

    • Gift Cards are only to be used for our online store.